Support Centre
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
What if I misspelled my domain name?
Once registered domains can’t be altered or refunded, as such it’s important to check your domain as carefully as possible when registering, accidents do happen though and whilst the domain can’t be changed or replaced it can still provide a benefit.
If your domain has registered with a mistake the first step would be securing the correct domain. Once done you can redirect all traffic from the incorrect domain to the new correct domain, ensuring that if anyone makes the same mistake they will find your correct site. This can be done via the Manage DNS section in your VIPcontrol by switching to web and email forwarding and creating the forwarder to your correct domain.
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