Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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Email Hosting
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Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Applications that can be installed using Softaculous
Softaculous allows you to install lots of different apps, such as:
- WordPress (Guide for installing WordPress using Softaculous here)
- Joomla (Guide for installing Joomla using Softaculous here)
- Magento (Guide for installing Magento using Softaculous here)
- Prestashop
- phpBB
If you want to see a full list of apps that you can install, we recommend checking out their website.
If you need assistance following through with any of these processes, feel free to contact us via eTicket or over the phone on 13 24 85.
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