Support Centre
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
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- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Renewing multiple domain names at once
With our new control panel you are able to bulk renew domain names if you have multiple you wish to do at once on the same invoice.
After logging in to VIPcontrol select My Services from the top bar and then Domains from the menu given.
From here you’ll need to go to the bottom of the list of domains and on the left select “Bulk Manage”
On the page given you can select “Domain Renewal” on the right-side dropdown menu.
Then on the left search and select from a list of your domains for the ones you wish to renew. It will show you an estimate before confirming and generating an invoice to process the requested renewals.
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