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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Setting permissions on files and folders?

As per the article “What permissions should be set on files and folders?“, it’s important to have the appropriate file and folder permissions set.

Modifying permissions with FileZilla

FileZilla is a popular free FTP client which is used to upload, download and manage website files/folders. It’s functionality extends to setting permissions on files and folders and using the steps below you may seek to adjust those:

  1. Using FileZilla connect to the cPanel web hosting server.
  2. Browse to the location where the file/folder is you wish to adjust the permissions on.
  3. Right click the files/folders you wish to update.
  4. Select File Permissions from the drop down menu.
  5. Select the appropriate boxes or type in the Numeric Value of your new permission set.
  6. Click Ok.

Adjusting permissions may be completed using most FTP clients; if you are using an alternate client, please refer to their help documentation for instruction.

Modifying permissions through cPanel File Manager

  1. Login to your cPanel service.
  2. Click the File Manager icon.
  3. Navigate to the folder where the file(s)/folder(s) resides which you wish to update.
  4. Right click the file or folder you wish to to update the permissions on.
  5. Click Change Permissions.
  6. Select the appropriate boxes or type in the Numeric Value of your new permission set.
  7. Click Change Permissions to save your changes.
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