Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Create custom error pages using cPanel
To add another level of customization for your website you may wish to setup custom error pages so your clients/users don’t see the default 404, 500, etc error messages.
You will manage these through your cPanel via the following steps:
- Log in to your cPanel service.
- Click the Error pages icon, under the Advanced header.
- Click on the error page type you wish to adjust.
- Write your desired error message in the text box. You can make use of some of the tag options to echo variable data.
- Click Save.
That’s it! You have now created a custom error page; edit each one to suit as required.
We Are Here to Help You
Get in touch with one of our local experts at any time.