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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Completing an AU domain Change of Registrant (CoR)

A Change of Registrant (CoR) is required in order to change the legal owner of an AU domain name. That is, the ABN/ACN/RBN/other eligibility type listed on the domain WHOIS information.

Important Information

  • Once the CoR process is complete, if there are a whole number of years (1 year, 11 months = 1 year) left on the existing term of the Domain Name, then those years will be passed on to the new Registrant. This means that the expiry date will be changed to 1 year from date the CoR is completed plus any whole years that were remaining.
  • There is a fee for the CoR process, which is equal to 1 year of registration/renewal.
  • If the existing ABN/ACN/RBN associated with the domain name is no longer valid or cancelled (and the ABN is not a Sole Trader), we will need further information from you in order to be able to initiate the CoR process. In which case, VIPcontrol will request this required information from you when you are initiating the CoR Process.

Initiating the CoR Process

  1. Log in to VIPcontrol.
  2. Click the My Services option at the top of the page > Domain Names from the tabs below.
  3. Click the Manage button for the domain name that you wish to initiate the COR for
  4. Select the Change of Registrant option under Admin on the left-hand side > Initiate Change of Registrant button
  5. Simply follow the prompts to finalise the process.

This will generate a 1 year registration/renewal. Once paid, the CoR process will be initiated.

What happens now?

From here, an email will be sent to the current Registrant contact to approve the CoR process. Once that form is completed the new Registrant will receive an email to enter their details. Once this has been done, the new details will be verified as eligible to hold the Domain Name License, and the CoR will be completed.

NOTE: If you simply wish to update your domain name contacts (Not change the ABN) then you do not need to complete a Change of Registrant process. If you would like to update the contacts please view this guide.

A visualisation of a Change of Registrant Process can be viewed here:

 

If you experience any issues initiating a Change of Registrant, or have any queries regarding the process, please submit an eTicket, contact us through LiveChat or give us a call on 13 24 85.

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