Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Clearing LiteMage cache in Magento
Prerequisites
You will need to have the LiteMage Cache plugin for Magento installed and running.
How to clear the cache
Here are the steps you need to take to clear the cache that LiteSpeed is storing for your WordPress website.
- Log in to your Magento website.
- Click on System in the left sidebar, then Cache Management.
- Click Flush Magento Cache to purge the LiteMage cache.
You can further purge your cache by clicking Flush Cache Storage – however, we strongly recommend that you take a backup before using this option, as it may interfere with other applications or plugins using these files.
We Are Here to Help You
Get in touch with one of our local experts at any time.