Support Centre
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- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
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- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Cancelling a Google Workspace service
What happens when I cancel my Google Workspace service?
Here are the steps you need to take in order to cancel your G Suite service:
- Log in to VIPcontrol
- Click on My Services at the top of the page.
- Click on Google Workspace.
- Click Manage next to your Google Workspace service.
- Click Delete Mailbox.
- Click Cancel Service and follow the prompts.
What happens next?
The Google Workspace service will be released and managed directly with Google. From there it will remain active for 30 days where you have the opportunity to continue the service with Google.
If you choose not to continue the service with Google after this time, it will then be closed down completely.
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