Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Adding a new user to your Google Workspace service
If you would like to add another user/seat to your Google Workspace service, you can do so inside VIPcontrol. The steps are:
- Log in to VIPcontrol.
- Navigate to My Services > Google Workspace
- Click Manage next to your service
- Click Manage Seats
- Under Adjust Seats Bellow click the + button
- Click Add Seats
Once you have added the user/seat, you can complete the setup under User Accounts on the same page.
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